One of the important ingredients to success is good employee management. A functional and efficient work environment can be achieved through proper employee management.

Things you need to remember to be an effective leader

  1. Foster Open Communication - Communicate every day. A quick 5-10 minutes call with your VA to set your goals and expectations and a simple catch-up can help improve their productivity.
  2. Be consistent - Be consistent with what you say and do. If you set goals to achieve and promise your VA incentives, make sure you follow through with it. It can also mean consistent communication with your VA.
  3. Measure and monitor staff performance on a regular basis - Provide feedback if necessary. This can be done during your daily catch-up.
  4. Encourage staff to voice out their opinions and ideas - Ask your staff questions. Be open to their feedback and ideas. This will help you grow together as a team.
  5. Have clear goals and objectives - Set up a clear goal you want to achieve with your staff. This is to make sure that you are aligned with what you want to achieve.
  6. Reward and recognize hard work - Incentivize your VA. If they’ve done well, give feedback or give them incentives if appropriate.
  7. Make sure you have patience - VAs may ask you questions when they’re uncertain. Make sure you’re open to answering questions and providing additional information. It is better for VAs to ask questions than waste their time doing the wrong thing.
  8. Provide an opportunity to grow - Align your goals and give them the opportunity to grow in the company. May it be free training, rate increase, or additional incentives.

Things you need to coordinate with your VA:

  1. Time of work - Set a definite time of work, the number of hours they are required to work and how many days a week they should work.
  2. Time Tracking - You can use different time tracking tools. We recommend using Jibble to track your VA’s work time.

Time Tracker: Jibble - Register & Walk Through Tutorial:

https://player.vimeo.com/video/652201194?h=7bb8dd6931

Time Tracker: Jibble - Chrome Extension, Slack Integration and Timesheet Checking: